With VoiceXML, developers can build both automated voice services as well as Web sites using exactly the same technology, thereby significantly reducing the cost of construction and delivery. Ken Abbott's book introduces developers to the syntax, concepts and strategies underlying the development of voice-based Internet applications.
About the Author
Ken Abbott is an independent software architect and consultant in the Boston area. His clientele spans the range from Fortune 500 companies to dot-com startups. Recently, his practice has focused on application of Java 2 Enterprise technologies to business applications. Before entering private practice, Abbott was technical director at XSoft, a division of Xerox, where he led the development of the InConcert workflow software product. He is a Sun Certified Enterprise Architect, an IBM Certified Solutions Expert, and a Microsoft Certified Systems Engineer.