The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity (The Essential Handbook) (Paperback)

The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity (The Essential Handbook) Cover Image
Email or call for price.
Special Order

Description


Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.

Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions:
  • What's changing in the workplace and the workforce today?
  • Are the right issues being addressed?
  • How can we create more options to solve conflicts?
  • What's my conflict style, and why is it important?
  • How should I set and manage expectations?
  • What happens when disruptive behavior gets out of control?
Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.

About the Author


A writing partnership was born with the first edition of The Big Book of HR. Since that time, Barbara Mitchell and Cornelia Gamlem have gone on to write The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, and the award-winning The Manager’s Answer Book. Giving back and being active in the communities in which they live and work is important to both authors. They are influencers to the HR and business communities through their speaking, writing, and volunteering.
Barbara Mitchell is the founder and managing partner of the Mitchell Group, a management consulting practice. Cornelia Gamlem is the founder of the Gems Group, a management consulting firm offering clients solutions to HR and business issues.

A writing partnership was born with the first edition of The Big Book of HR. Since that time, Barbara Mitchell and Cornelia Gamlem have gone on to write The Essential Workplace Conflict Handbook, The Conflict Resolution Phrase Book, a

Praise For…


"In their latest book, Mitchell and Gamlem do a great job identifying some of the causes of conflict and offer suggestions on what individuals and 
organizations can do to resolve and manage them. Through stories and advice, they give readers the tools they need. This is a must-read for 
managers, HR professionals, and employees!"

--Sue Meisinger, Esq., SPHR, CEO, Society for Human Resource Management (retired)
— Reviews

"Mitchell and Gamlem, two experienced and talented HR professionals, have produced a book rich in content...on an extremely important and difficult topic. The Essential Workplace Conflict Handbook provides proven techniques for dealing with conflict in organizations of all types. The specific examples give much-needed insight into conflict management."
--Christopher J. Shinkman, PhD, author of Real People, Real Jobs, former director of MBA Services at Georgetown University
— Reviews

"...practical guidance on how to diagnose sources of conflict and proven practices to nip it in the bud. If you're working with other people, 
you need to read this book."
--Scott Eblin, author of The Next Level and Overworked and Overwhelmed
— Reviews


Product Details
ISBN: 9781632650085
ISBN-10: 1632650088
Publisher: Career Press
Publication Date: September 21st, 2015
Pages: 256
Language: English
Series: The Essential Handbook