Healthcare executives must keep their problem employees in line (and keep turnover to a minimum) or fire them without incurring legal consequences. Yet, it is difficult to know how to bring problem employees back into line and to minimize and contain the damage they do. Many healthcare executives find the task to be a challenging, time-consuming, and vexing test of their leadership ability and patience.
The Problem Employee presents complete, clear, how-to-do-it strategies for managing problem employees and delves into 17 of the most challenging and diabolical problem employees that healthcare leaders are likely to encounter. This is the book healthcare executives will need whether they find themselves supervising a toxic, untrustworthy, pessimistic, burned out, lazy, overworked, cliquish, or childish employee -- or whether they manage a prima donna, a drama queen, a bully, a gossip, or even a slob.
What this book will do for you:
If you're a healthcare executive or leader who manages even one employee, The Problem Employee is for you.
Table of Contents
PART 1: PROBLEM EMPLOYEES: THE BIG PICTURE
PART 2: MANAGING YOUR PROBLEM EMPLOYEES
Chapter 1: Managing a Toxic Employee
Chapter 2: Managing a Bully
Chapter 3: Managing Your Team's Weakest Link
Chapter 4: Managing a Lazy Employee
Chapter 5: Managing a Drama Queen
Chapter 6: Managing a Childish Employee
Chapter 7: Managing a Gossip
Chapter 8: Managing an Employee Who Dislikes You
Chapter 9: Managing a Micromanaged Employee
Chapter 10: Managing an Overworked Employee
Chapter 11: Managing an Employee with Low Morale
Chapter 12: Managing a Cliquish Employee
Chapter 13: Managing a Distrustful Employee
Chapter 14: Managing a Pessimistic, Cynical, or Gloomy Employee
Chapter 15: Managing a Slob
Chapter 16: Managing a Productive Prima Donna
Chapter 17: Managing a Burned-Out Employee
Bonus Chapter: Managing a Star Performer.