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A must-have reference to develop effective communication skills to optimize the delivery of clinical care. Specific strategies for interaction are discussed and illustrated in clinical case studies.
* - Basic text describing effective doctor-patient communications *
- Contains over 80 case studies illlustrating the application of effective communication skills in clinical situations *
- Suggests strategies for better communication in difficult clinical situations, including when delivering bad news, when interviewing pediatric, geriatric, psychiatric, or other special patient populations.